Last Updated: May 6, 2026
Thank you for shopping with filesdr. We strive to provide high-quality digital products and a smooth customer experience.
Please read our refund policy carefully before making a purchase.
1. Digital Product Nature
All products sold on Filesdr are digital products delivered electronically through:
- Instant downloads
- Google Drive access
- Email delivery
Since digital products cannot be physically returned, all sales are generally considered final.
2. No Refund Policy
We do not offer refunds, exchanges, or cancellations after:
- successful purchase,
- product download,
- or access has been granted.
By purchasing from our website, you agree to this condition.
3. Eligible Refund Cases
Refunds may only be considered within 7 days of purchase under the following conditions:
- The product file is corrupted
- The product is completely inaccessible
- The download link is not working
- The product is significantly defective or missing essential files
Before requesting a refund, customers must contact our support team and allow us reasonable time to resolve the issue.
4. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind
- Accidental purchases
- Lack of technical knowledge
- Failure to read product descriptions
- Incompatibility with third-party software not mentioned in product details
- Personal preferences or expectations
- Failure to use the product properly
5. Product Support
If you experience any issue with your purchase, we encourage you to contact us first. In most cases, technical or access issues can be resolved quickly.
We are committed to helping our customers access and use their products successfully.
6. Refund Request Process
To request support or a refund review, contact us with:
- Your order number
- Purchase email address
- Description of the issue
- Screenshot or proof of the problem (if applicable)
7. Processing Time
Approved refund requests may take:
- 5–10 business days
depending on the payment provider and banking process.
8. Fraud Prevention
Filesdr reserves the right to refuse refund requests if:
- fraudulent activity is suspected,
- abuse of the refund policy is detected,
- or repeated refund claims are made without valid reasons.
9. Contact Information
For refund-related questions or support, contact us:
Filesdr
Main Market, Rudraprayag, Uttarakhand, India – 246171
📧 support@filesdr.com
📧 filesdr.com@gmail.com
📱 WhatsApp Support:
+91 72520 67797
+91 9756000402
10. Agreement
By purchasing products from Filesdr, you acknowledge that you have read and agreed to this Refund Policy.