Last Updated: May 6, 2026
Welcome to filesdr (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website filesdr and purchase or use our digital products and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Information
- Payment Details (processed securely through payment gateways)
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver digital products instantly
- Provide customer support
- Improve website experience
- Send important updates related to your purchases
- Prevent fraud and unauthorized activities
- Improve our products and services
We do not sell your personal information to third parties.
3. Digital Product Delivery
All products available on Filesdr are digital products.
After successful payment:
- Products may be delivered via instant download
- Google Drive access links may be provided
- Access details may also be sent via email
No physical products are shipped.
4. Payment Security
We use trusted third-party payment gateways to process payments securely.
We do not store your complete card or banking information on our servers.
5. Refund Policy
Due to the nature of digital products:
- No refunds will be provided after successful download or access.
- Refunds may only be considered within 7 days if:
- the product is defective,
- corrupted,
- or completely inaccessible.
Customers must contact us with proof of the issue before requesting a refund.
6. License & Usage Rights
Some products available on Filesdr may include:
- Personal use rights
- Resale rights
- Commercially licensed resources
Customers are responsible for reviewing product-specific license details before use.
Unauthorized redistribution, reselling, or copyright violation outside the provided license terms is strictly prohibited.
7. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic
- Enhance user experience
You may disable cookies in your browser settings if desired.
8. Third-Party Services
We may use trusted third-party services such as:
- Payment gateways
- Analytics tools
- Email marketing platforms
- Cloud storage providers
- Customer support systems
These services may collect limited information necessary to perform their functions.
9. Data Protection
We take reasonable security measures to protect your information from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
However, no online system can guarantee 100% security.
10. International Users
Filesdr serves customers worldwide.
By using our website, you understand that your information may be processed and stored in accordance with applicable international laws.
11. Children’s Privacy
Our website products are intended for parents, teachers, and guardians.
We do not knowingly collect personal information directly from children under the age of 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time without prior notice.
Changes become effective immediately after being posted on this page.
We recommend reviewing this page periodically.
13. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us:
Filesdr
Main Market, Rudraprayag, Uttarakhand, India – 246171
📧 support@filesdr.com
📧 filesdr.com@gmail.com
📱 WhatsApp Support:
+91 72520 67797
+91 9756000402
14. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.