Last Updated: May 6, 2026
Thank you for shopping with filesdr. This Cancellation Policy explains the terms related to order cancellations for both digital and future physical products available on our website.
By placing an order on our website, you agree to this policy.
1. Digital Product Cancellation
Since Filesdr primarily sells digital products with:
- instant download access,
- Google Drive delivery,
- or immediate digital access,
orders for digital products cannot be cancelled once:
- payment is completed,
- download access is provided,
- or the product has been delivered.
Due to the nature of digital content, all digital sales are generally considered final.
2. Before Delivery Cancellation Request
If a digital product has not yet been delivered due to:
- manual processing,
- delayed verification,
- or technical issues,
customers may contact our support team to request cancellation before delivery access is provided.
Approval of cancellation requests will depend on the order status.
3. Future Physical Product Cancellation
For future physical product orders such as:
- printed learning materials,
- activity books,
- educational kits,
- or pendrive product bundles,
customers may request cancellation before the order has been:
- processed,
- packed,
- or shipped.
Once the order has been shipped, cancellation requests may not be accepted.
4. How to Request Cancellation
To request an order cancellation, customers must contact us with:
- order number,
- purchase email address,
- and reason for cancellation.
Cancellation requests should be submitted as soon as possible after placing the order.
5. Cancellation Approval
Filesdr reserves the right to:
- approve,
- reject,
- or partially approve
any cancellation request based on:
- delivery status,
- processing stage,
- product type,
- or suspected misuse.
6. Refunds for Cancelled Orders
If a cancellation request is approved before product delivery or shipment:
- eligible refunds may be processed according to our Refund Policy.
Refund processing times may vary depending on the payment provider.
7. Fraudulent Activity
Filesdr reserves the right to refuse cancellation requests if:
- fraudulent behavior is detected,
- repeated misuse occurs,
- or suspicious transactions are identified.
8. Contact Information
For cancellation-related support, contact us:
Filesdr
Main Market, Rudraprayag, Uttarakhand, India – 246171
📧 support@filesdr.com
📧 filesdr.com@gmail.com
📱 WhatsApp Support:
+91 72520 67797
+91 9756000402
9. Agreement
By purchasing from Filesdr, you acknowledge that you have read and agreed to this Cancellation Policy.